Ouch Queen Black Lace Mask

We provide a variety of delivery options that are convenient for you, as we know it’s not always easy to be around to receive a delivery.  

Standard shipping across the UK is Free No matter the size of your purchase, you’ll enjoy fast, discreet shipping straight to your door at no extra cost.

It’s all part of our commitment to making pleasure accessible, affordable, and hassle-free.

Your privacy is paramount to us and we will always go the extra mile to make sure our parcels are delivered discreetly. We always send your parcel in plain packing ensuring the sender and contents remain private.  

To ensure we meet our courier pick up time, order cut off is 2pm, any order placed after 2pm will be shipped the next day.  

We also have a selection of upgraded delivery options should you need your items sooner.  

See our Shipping Guide for more information.

We prioritise your privacy with our 100% discreet packaging on every order.

All items are shipped in plain, unmarked boxes or envelopes, with no logos, product names, or identifying information, so only you know what's inside.

From secure payments to confidential delivery, we take extra care at every step to protect your privacy.

Enjoy shopping with complete peace of mind, knowing your personal matters stay personal.

We believe in the quality of our products, which is why we offer a 365-Day Guarantee on all purchases.

If you experience any issues with your product due to defects or faults within the first year, we’ll replace it or provide a gift voucher for the same value of what you paid.

Enjoy peace of mind and focus on what really matters – your pleasure.

With our year-long guarantee, you can explore our range worry-free, knowing we’re here to ensure your satisfaction every step of the way.